Customs clearance agents could be individuals, associations, corporations or partnerships that are licensed by the Customs Service of the country to carry out a range of tasks and also represent their customers in the matters of the field. Some of the tasks will be preparing file entries, arranging for the payment of duties and release of goods.
If you’re a business owner, it is very important that you choose a good customs broker to represent your company so that you will not have to worry about the matter yourself. They will handle your customs business efficiently so that you won’t have to step in. You can consider them a valuable part of your company and also a partner in the endeavor. By maintaining a good relationship with your broker, you will be able to minimise any entry errors that may take place and boost the productivity of the process. If you go to someone who is not reliable and give poor service, you will have to face delays in clearances, fines etc.
To find a good customs agent, you first have to look at what your requirements are. Maybe you will have some special product or a type of products that you will be importing such as textiles or alcoholic beverages. So then, an agent who has the necessary experience with that type of goods will be better. They will know everything that relates to the import of that particular product including all the rules and regulations. If your business uses a large number of ports, you will have to go for a broker who’ll have offices in those ports. If not, the agent will have to use sub-agents in the ports that he doesn’t use and thereby will not be able to have much control over what goes on in those locations.
If you’re only using one port, then you can find a one-port agent who will be able to serve you a reliable and personalized service. You should also be able to communicate with them easily. Someone who is open to discussion will be able to explain the finer details of the process allowing you to understand it clearly. You should make sure that they have a good reputation in the field. You can ask the customers of the broker that you’re planning to go for about the level of service they’ve received. You can ask your broker for references that you can check with. To achieve a level of trust with your agent, you will need to give them all the pertinent details and they in turn have to be genuine and transparent in the work they do.